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Status Under review
Created by Guest
Created on Apr 15, 2021

Please Retain Status Updates on your Service Status Page

When I have to explain to management why there was a Ring Central outage or issue, it's helpful to refer to the status updates on your service status page. When you engineers post a "resolved" update, then remove all the statuses for the issue 5 minutes later, as happened today, this is not helpful. You need an outage history and also Report of Resolution archive.

  • Admin
    Becky Hensley
    Apr 22, 2021

    Good recommendation. We'll share with the team!