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Status Under review
Categories RingCentral Web/Desktop App
Created by Matt Andrew
Created on Apr 20, 2021

RELATED IDEAS

Quick Access to Change Password \ Change PIN Options

Currently the process for a user to change their Avaya password and/or PIN is tedious. It is 8 clicks within the web portal to complete and the Change PIN option is buried inside Change Password, which is misleading for users until familiar with the process.


I would like to propose "Change Password" and "Change PIN" be quick access options in the portal when you click your account name or be links in the Resources pane on the right when you first log in.

  • Post comment
  • Mike Robinson
    Reply
    |     Oct 13, 2021

    If this could also be changed via API, that would be great

  • Guest
    Reply
    |     Apr 20, 2021

    I vote yes please.

  • Guest
    Reply
    |     Apr 20, 2021

    Very tedious task right now. Good call!

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Guest almost 2 years ago in RingCentral Admin Portal 1 Under review
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Changing PIN

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When the consumer tries to change the PIN in the system under Security, there is no option on the primary screen to get to the PIN and Security Question. The only option is Change Password. If the user does not need to Change the Password, they wo...
Mark Miracle about 1 year ago in RingCentral Admin Portal 0 Under review