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Status Under review
Created by Matt Andrew
Created on Apr 20, 2021

Quick Access to Change Password \ Change PIN Options

Currently the process for a user to change their Avaya password and/or PIN is tedious. It is 8 clicks within the web portal to complete and the Change PIN option is buried inside Change Password, which is misleading for users until familiar with the process.


I would like to propose "Change Password" and "Change PIN" be quick access options in the portal when you click your account name or be links in the Resources pane on the right when you first log in.

  • Mike Robinson
    Oct 13, 2021

    If this could also be changed via API, that would be great

  • Guest
    Apr 20, 2021

    I vote yes please.

  • Guest
    Apr 20, 2021

    Very tedious task right now. Good call!

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Change VM pin to 4 digits

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Hi is there any chance of having Ring Central office to have a 3-4 pin code for Voice Mails rather than having 6
Guest about 1 year ago in RingCentral Phone 0 Under review
2 MERGED

Simplify Changing Voicemail PIN

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User's should be able to change their own VM PIN without having to enter a bunch of data that has nothing to do with changing their PIN.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review
1 MERGED

Changing PIN

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When the consumer tries to change the PIN in the system under Security, there is no option on the primary screen to get to the PIN and Security Question. The only option is Change Password. If the user does not need to Change the Password, they wo...
Mark Miracle 5 months ago in RingCentral Admin Portal 0 Under review