Skip to Main Content
Status Under review
Created by Guest
Created on Apr 21, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-6560 Capture RC App and RC Phone App login information in Audit Log.

See log in and log out time of users on RC APP Merged

It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.

  • Admin
    Becky Hensley
    Apr 22, 2021

    Thanks for this idea! This is a feature you can achieve with Contact Center. If you have questions about this product, please reach out.