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Status Future consideration
Created by Mary Kay Marchetti
Created on Apr 26, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-5 Adjust how missed calls are categorized for group calls.

Ability to track extension status with missed calls Merged

It would be very helpful to know the extension status when running productivity reports related to missed calls. Missing a call when an extension is busy is very different than missing a call when the extension is idle.