In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
Ability to track extension status with missed calls
It would be very helpful to know the extension status when running productivity reports related to missed calls. Missing a call when an extension is busy is very different than missing a call when the extension is idle.