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This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-35 Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA.
You are pushing everyone to the RingCentral App which does NOT have a custom fax coversheet. That would not be a problem if you had a HIPAA compliant built in coversheet but you DO NOT. RingCentral says they are HIPAA compliant however HIPAA requires a protected health information disclosure statement on EVERY Fax coversheet containing Protected Health Information. That means RingCentral is NOT HIPAA compliant. I have been using the RC Phone app with my own custom coversheet to make the RC HIPAA compliant but this app is being retired. You are selling a product stating it is compliant and probably misleading many other healthcare providers that they are following HIPAA protocols by using your product but that is not true unless RC makes a HIPAA complaint Fax Coversheet. I have requested this before but it needs to be handled ASAP. This should be a very easy fix, please create a HIPAA compliant Fax Coversheet as soon as possible so we can continue using your product.
Hello, what does this actually mean? Is this in the works and will be done
soon, or is this something that will take another 2 years?
Sincerely,
Matthew Catanzarite, PT
MedCare Therapy Services
ph: 631-866-6507
fax: 631-256-1345