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Status Under review
Created by Guest
Created on Apr 27, 2021

Include Team Description in right-hand sidebar of Mac Messaging Client

I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: the Team/Room Description that used to show up in the right hand pane (and contained helpful info and links for the room) is no longer there. Seems you can get to it by way of the three dots in the upper left but that is far less useful than having it right there upon arriving at the room.


It would be incredibly helpful to have that back for immediate orientation for folks joining a room.

  • Curt Hutton
    Sep 1, 2021

    Some rooms have hundreds of users in them. Showing 17 of the total number members but in alphabetical order is not really all that useful. However, the information that is contained within the profile (Team Description in the mobile app) is actually useful to the users. Ideally it would be presented there by default. Please re-add it or give the option to choose to add it for a single room or as an admin to add to all rooms.

  • Michael Bradigan
    Sep 1, 2021

    +1 - this is a beneficial place to have team information. Hiding under a menu makes this less useful than the previous version of RC.