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Cory, let us know if the above helps with your issue.

If not, share more details so we can get this to the correct teams.

Hello there!

You can use our custom rules feature for this.

Click this link to know more https://support.ringcentral.com/article/Adding-Custom-Rules-More-Option.html

If you need further assistance you can create a case or chat us here https://support.ringcentral.com/contact-support.html.

Thank you!