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Status Under review
Created by Guest
Created on Apr 30, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2044 Please add an optional setting to automatically forward all calls when on a call or video..

Automatically send incoming call to VM while on a call without manually changing Status to DND Merged

Can something be developed to automatically put incoming calls into VM while on existing call without having to manually put yourself on DND? We had prior systems that did this and users are frustrated when training or on important calls with clients and calls ring through disrupting the current call if they forget to put DND on