RELATED IDEAS
Please add an optional setting to automatically forward all calls when on a call or video.
When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can choose to send the incoming call to voicemail, but there are still several second of disruption which can be very distracting.
The solution would essentially mean making the user automatically enter DND mode when they are on a call or video.
2
MERGED
2
MERGED
Automatically send incoming call to VM while on a call without manually changing Status to DND
Merged
Can something be developed to automatically put incoming calls into VM while on existing call without having to manually put yourself on DND? We had prior systems that did this and users are frustrated when training or on important calls with clie...
0
Under review
41
MERGED
Be able to have new incoming calls be automatically sent straight to voicemail if on an Active call. At the Extension Level settings.
Merged
What happens is that when a user is on an active call, and they get another call coming in whether it be from an internal extension, direct or sent from the receptionist.... the phone keeps beeping in their ear and they cannot effectively talk to ...
2
Under review