Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Allow 2 people to be on the same phone call

For training purposes, allow 2 people to use two different phones or desktop applications to be on the same phone call. Much like how a split training headset would work

  • Kelly Brownson
  • Apr 30 2021
  • Already exists
  • Attach files
  • Admin
    Becky Hensley commented
    3 May 04:29pm

    Kelly, Are you referring to call monitoring?
    You can set up this feature if you are a RingCentral Premium or Ultimate customer.
    However, the feature is not available in the Essential and Standard plans.
    You can learn more here: https://support.ringcentral.com/article/8050.html