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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-384 Ring Central (Classic) red customizable "Busy" Status.
Current BUSY status is no longer available in the latest version of GLIP. Busy status only shows if a user is on a phone call received through RC. Users should have the option to change their status to BUSY (show RED dot) as needed. This used to be an option in Classic Glip. Please resurrect.