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This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-5 Adjust how missed calls are categorized for group calls.
Update how missed calls are categorized in call queues Merged
Good Morning, We are using a call queue that all of our calls ring to. It appears that calls are recorded as missed for everyone who does not answer the call. How do we adjust this?
We have merged this idea with an already existing idea.
We have also updated your title for more clarity.