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Status Planned
Categories RingCentral Phone
Created by Guest
Created on May 4, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit DPW-I-5 Adjust how missed calls are categorized for group calls.

Update how missed calls are categorized in call queues Merged

Good Morning, We are using a call queue that all of our calls ring to. It appears that calls are recorded as missed for everyone who does not answer the call. How do we adjust this?

  • Admin
    Becky Hensley
    May 6, 2021

    We have merged this idea with an already existing idea.
    We have also updated your title for more clarity.