Community Ideas

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Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window


  • One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task.

  • In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share/move the tasks.

  • Additionally, in the new app, if we are adding assignees to a task, the new assignee/s will not be “tagged” in their own RC window; hence they will not have visibility to the task, consequently increasing the probability of not seeing and completing the said task/s.

Who would benefit from it?

  • Our Clients: Promises will be fully delivered by our organization.

  • We would, as an organization: we will not miss out on anything that is important for the Client, there wouldn’t be any financial loss, and we would be compliant to agreed contracts with Clients, etc.

  • You, RC, as our service provider: Because you would continuously keep your Clients (us + others) be truly satisfied with your product; and keep our businesses.

How should it work?

  • In the task itself, there is a button for sharing/moving tasks to other windows/RC Users.

  • If an assignee is added, the new assignee will be "tagged" in the task and the task will be posted in the new assignee's window.

  • Maria Marbella
  • May 4 2021
  • Attach files
  • Guest commented
    6 May 04:54pm

    Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window.