Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Reporting | Refused Calls

  1. Separate refused calls to direct line versus refused calls coming from a queue/IVR pipeline on the report

  2. Any API integration calls should have a separate description to filter call queues versus calls coming from an integration

  3. Include refused call details on logs when extracting reports

  • Guest
  • May 5 2021
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