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Status Under review
Created by Paul Fletcher
Created on May 6, 2021

Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"

  • Richard Pomeroy
    May 6, 2021

    This would be a very useful addition, particularly for Salesforce systems which have validation rules or system defined mandatory fields. By doing so, it would improve clarity and enable consistency between the Salesforce UI and RingCentral component