Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"

  • Guest
  • May 6 2021
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  • Richard Pomeroy commented
    6 May 02:42pm

    This would be a very useful addition, particularly for Salesforce systems which have validation rules or system defined mandatory fields. By doing so, it would improve clarity and enable consistency between the Salesforce UI and RingCentral component