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Status Under review
Created by Richard Pomeroy
Created on May 6, 2021

RingCentral for Salesforce: Auto Log Notes - enabled by System Admin

'Auto log calls' is able to be enabled at a system level by the admin. We have found that 'Auto log notes' is also a very useful feature.

However, users must be aware/activate this themselves. If possible, providing the same admin level control over 'Auto log notes' as 'Auto log calls' (i.e. enable/disable for everyone by default) would be helpful

3 MERGED

RingCentral for Salesforce: Auto log notes and Date fields

Merged
The Auto log notes feature is great at automatically saving Call details. This works on Picklists and text fields. However, we've noticed that it does not work on Date fields. If possible, extending this capability to include Date fields (and all ...
Richard Pomeroy over 1 year ago in RingCentral Integrations 0 Under review