Skip to Main Content
Status Under review
Created by Guest
Created on May 6, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1939 add edit and delete into video scheduling .

Reinstate Ability to Edit Scheduled Meetings without a Connected Calendar Merged

In the old version of the app, when a meeting was scheduled, the details would appear in app. This allowed for editing the event, easy access to the link, and a pseudo-reminder that the event existed. In the new version of the app, this feature is now, for some reason, only available if you connect a Google or Microsoft calendar. Downgrading an app, hiding features behind arbitrary app connections, and not having much of a list of options is a serious step down from what the app once was. Therefore, to bring the app back to at least what it was, the ability to edit scheduled events, without a calendar sync, should be reinstated.

As additional information, much in the same way that BMI is a RingCentral Authorized Partner, we are also an Authorized Partner of Zoho. RC only syncs with Zoho CRM right now, and leaves our hands completely tied for usability on the app. Just as we would not recommend to a potential customer that they should use Zoom, Skype, Line, or any other telephonics solution, and instead insist upon RingCentral, it is unfair of RingCentral to block off features of their app by forcing users to use specific products.

  • David Coull
    Jun 10, 2021

    Agree and not sure why it is a "New Idea" when it already exist in RC Meeting. If you are discontinuing an app and moving to a new one. Basic 101 programming is to make sure all features from the old app are in the new app before announcing you are terminating the old RC Meeting app.


Scheduled meetings should be visible without loggin of Microsoft and Google account

While we are using the R App to schedule the meeting, those are not visible in the app and as checked with support engineer we need to login with Microsoft/Google account for the same which is not good option.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review