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Status Already exists
Created by Guest
Created on May 7, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1996 Change the call forwarding option of the mobile and desktop app.

Call forwarding - on full app - NEEDED ASAP!! Merged

Call forwarding does not currently work on the mobile app at ALL. I can not take business calls from colleges that are utilizing the forwarding feature. Also the desktop app for the full RC App is MUCH more user friendly, but also doesn't allow forwarding. Help!?!?!?!

  • Jennifer Del Rosario
    May 7, 2021

    Hello there!

    We have a workaround for this: you can use a call queue to ring your mobile app if you don't have digital lines.

    Reach out to Support to have them assist with setting this up.

    Please create a ticket here

    Thank you!