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Status Under review
Categories RingCentral Phone
Created by Cliff Garstka
Created on May 7, 2021

Dial by Name directory by site

Currently dial by name directory is for the entire orginazation only. It would be helpful to have dial by name directories that only list peolpe at a specific site.

We have offies all over the globe. Callers in Europe don't need US employees listed in the dial by name directory.

  • Jay Williams
    May 16, 2022

    Excellent Idea!

  • Marie Apodaca
    May 13, 2022

    Great idea!

  • Jason Ferguson
    Apr 26, 2022

    Same here - we have over 50 affiliated offices, but each one has direct numbers. After hours, the message says "dial 2 for our dial by name directory" but then you might get another person at another location, which leads to VMs being left at the wrong office. It makes zero sense to let callers access a company-wide directory. This should be an option that we can turn off or limit to our own location.

  • Duane Martz
    Mar 25, 2022

    Dial by site would be good

    Dial by extension list would be great too

2 MERGED

When multiple sites are configured, limit the initial dial-by-name search to the site to called number belongs

Merged
People calling into regional office should have the ability to search the directory just of that office (site) without having to search through the global list. Caller can be provided an option to expand the search to the global list
Guest over 1 year ago in RingCentral Phone 0 Under review
1 MERGED

Support dial by name directory per Site

Merged
Multi-site functionality should support a dial by name directory per Site.
Ryan Buffa 10 months ago in RingCentral Admin Portal 0 Under review