Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Categories RingCentral Phone
Created by Guest
Created on May 10, 2021

Ability to test headset to see if sound works

The old RingCentral had the ability to test to ensure that the headset volumes were working.

I am running version 21.2.15.482 updated 04/28/2021. I am using a Toorun M26 Bluetooth headpiece V4.1 which works very well with RingCentral.

I can see in Notifications and Sounds where I can set my microphone, speaker, & ringer sources; I see the volume control. There is no place to test the sources like there used to be in the old RingCentral app.

I would like to be able to test the sources before I start my day to ensure everything is working properly. I am not talking about RingCentral meetings, but about the main phone app.

  • Guest
    Reply
    |
    Apr 6, 2022

    Hello Jennifer,

    I sent the initial request months ago. I cannot believe that you are just now getting back to me. This is absolutely terrible customer service. I would not recommend RingCentral to anyone.

    Sincerely,

    Bambi L. Koch
    Records Coordinator
    San Francisco | Las Vegas | Los Angeles | Napa Valley
    504 S. Ninth Street
    Las Vegas, NV89101
    t 702-938-1510
    f 702-938-1511
    bkoch@psalaw.net
    www.psalaw.net
    This communication may contain confidential and privileged material for the sole use of the intended recipient. Receipt by anyone else does not constitute a loss of the confidential or privileged nature of the communication. Any review by or disclosure to another is prohibited. If you received this communication in error, please delete all copies and notify me.