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Status Implemented
Categories RingCentral Phone
Created by Guest
Created on May 11, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.

Deskphone to ring 1st then RC App Merged

Deskphone to ring 1st then RC App

  • Rylie Perrault
    May 28, 2021

    Hello! We've merged this idea with a similar idea, which you can find here. Your vote will transfer into the similar idea

  • Guest
    May 20, 2021

    It does not exist. The article referenced specifically says you cannot move the RC App from first position. The whole point of the request is to make the RC App ring AFTER the deskphone.

  • Admin
    Jessica Hernandez
    May 20, 2021

    Hello, this functionality is currently available for rearranging the order of forwarding numbers: https://support.ringcentral.com/article/9962.html

    If you are referring to call queues, please vote for this idea here: https://ideas.ringcentral.com/ideas/ENTCOM-I-59