Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.

Deskphone to ring 1st then RC App Merged

Deskphone to ring 1st then RC App

  • Guest
  • May 11 2021
  • Rylie Perrault commented
    28 May 05:49pm

    Hello! We've merged this idea with a similar idea, which you can find here. Your vote will transfer into the similar idea

  • Guest commented
    20 May 04:23pm

    It does not exist. The article referenced specifically says you cannot move the RC App from first position. The whole point of the request is to make the RC App ring AFTER the deskphone.

  • Admin
    Jessica Hernandez commented
    20 May 04:02pm

    Hello, this functionality is currently available for rearranging the order of forwarding numbers:

    If you are referring to call queues, please vote for this idea here: