Hi Jenn.
I spoke to RingCentral customer support before posting and they recommended this post.
I've checked the page you suggest, and that is indeed a work-around, thank you.
However, it takes a few minutes to do. It would be really helpful to have the "DND for 1 hour" or "DND until morning" that you can just set from the desktop app.
It would bit a bit like the DND on my iPhone - perhaps a bit better!
Perhaps you might un-set "Already exists" and see if you get any more votes.
:-)
I see Jenn's response, but I agree, it should be much easier and right there where you are selecting it vs having to log in, navigate to it, etc.
As the OP mentioned, it would be great if it could be similar to Teams, Slack, etc.
Hi Jenn.
I spoke to RingCentral customer support before posting and they recommended this post.
I've checked the page you suggest, and that is indeed a work-around, thank you.
However, it takes a few minutes to do. It would be really helpful to have the "DND for 1 hour" or "DND until morning" that you can just set from the desktop app.
It would bit a bit like the DND on my iPhone - perhaps a bit better!
Perhaps you might un-set "Already exists" and see if you get any more votes.
:-)
Hello there!
You can use the custom rule feature for this.
Click this link to know more https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html.
Thank you!