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Status Already exists
Categories RingCentral Phone
Created by Guest
Created on May 14, 2021

Set DND for a time or schedule, e.g. 1 hour, rest of today.

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.

  • Laura Gano
    May 13, 2022

    I see Jenn's response, but I agree, it should be much easier and right there where you are selecting it vs having to log in, navigate to it, etc.

    As the OP mentioned, it would be great if it could be similar to Teams, Slack, etc.

  • Guest
    May 28, 2021

    Hi Jenn.
    I spoke to RingCentral customer support before posting and they recommended this post.
    I've checked the page you suggest, and that is indeed a work-around, thank you.
    However, it takes a few minutes to do. It would be really helpful to have the "DND for 1 hour" or "DND until morning" that you can just set from the desktop app.
    It would bit a bit like the DND on my iPhone - perhaps a bit better!
    Perhaps you might un-set "Already exists" and see if you get any more votes.
    :-)

  • Jennifer Del Rosario
    May 14, 2021

    Hello there!


    You can use the custom rule feature for this.

    Click this link to know more https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html.


    Thank you!