Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Retrieve and Convert Meeting Recording outside of initial conversion opportunity

There is no way to convert a meeting recording file if you close the conversion progress bar during the initial conversion when you close a meeting. That means the meeting you just recorded is lost, even though the data is sitting on your hard drive. Change it so you can convert the recording with the file that says "double click to convert". Recordings are currently labeled with that instrubtion and somehow, its still unusable and unconvertable. Make it so it actually does what is promised.

This is extremely short sighted. I accidentally closed a pop-up window for the conversion and now I cant access the meeting at all?

  • Guest
  • May 18 2021
  • Attach files