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When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe would add efficiency.
Hello Jeff,
Are you pertaining to click to dial feature? We do have it. Please see this link to know more https://support.ringcentral.com/article/use-click-dial-feature-ringcentral-app-desktop.html.
Thank you!