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Status Future consideration
Created by Guest
Created on May 20, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-58 Provide log report for SMS texts.

Add text message reporting/tracking in call log or Analytics Merged

We recently were informed that a user received a fraud attempt via text message to her RingCentral number, but we have no way to search our system for any others who may have received this message to take corrective action. This would be a very useful feature as more communication is done via text channels and fraud attempts are on the rise.

3 MERGED

track text messages from a member of our team

Merged
Can I pull a report to see text messages from one of my team members? How can I track text messages from a member of our team?
Guest 7 months ago in RingCentral Analytics 0 Future consideration