This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-51 Contacts: share my Personal Contacts with all users.
According to this article, any contacts you import from your cell address book will not appear in your Desktop app. That is nuts!
Currently, our users e-mail, calendar and contact book do sync between their browser based mail/calendar tool, and their cell phone apps using Active Sync / Exchange format. (We use a program called Group Office for our system, not O365 or Google).
If an old program like Group Office can do that, I am sure RC should be able to do this too. Otherwise, our staff end up with two different sets of contact lists which is a terrible mess.