RELATED IDEAS
add external number to call queues
This is useful and convenient when we want to add an external number to get a specific call to an external person
This is useful and convenient when we want to add an external number to get a specific call to an external person
Hello there!
This is possible. You have to make sure that you add a user extension for the external number.
https://support.ringcentral.com/article/Add-User-Extensions-without-Phones-RingCentral.html
Once you already created one, you add the external number to call forwarding.
https://support.ringcentral.com/article/Forwarding-calls-external-number.html
And now, add it to your call queue.
https://support.ringcentral.com/article/10739-Call-Queue-Admin-Add-Remove-Members.html
We hope this will help you!
Thanks.