Skip to Main Content
Status Planned
Categories RingCentral Phone
Created by Guest
Created on Jun 2, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-84 Call queue: Send Group Voicemail to multiple Extensions.

Call Queue Voicemail Inbox Merged

When voicemails are left on call queue lines, the only way for call queue members to view the message is by being granted manager access on the queues. This would also give them permission to edit members of a call queue. There needs to be a call queue voicemail box where the messages go so that everyone can view them and hear them, but that does not require any kind of special admin or manager setting for the call queue members.