Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2750 Admin access to Fax, Message, and call history for all employees using RC.

Admin - Text Messages History from Users Merged

Part of running a Sales team is auditing and coaching. We use text messaging to connect to customers. The issue is we cannot see our Sales staff text histoy on the admin panel. This would be very helpful for auditing purpuses to make sure staff are using best practice. This would be similar to listening to phones calls to coach staff.

Please imlemet this feature so we do not have to use a third party texting system.

  • Guest
  • Jun 3 2021