A post call survey can be done on the RingCentral Contact Center system in a few different ways. Which method is best is influenced by how much information you want to gather, where you want to store the information, and how you plan to retrieve/report on the information. Talk to your Account Executive and your Solutions Engineer about what you want to do and they can help you to determine the best method to use. - Kurt
A post call survey can be done on the RingCentral Contact Center system in a few different ways. Which method is best is influenced by how much information you want to gather, where you want to store the information, and how you plan to retrieve/report on the information. Talk to your Account Executive and your Solutions Engineer about what you want to do and they can help you to determine the best method to use. - Kurt