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The quality of certain faxes rendered in the RC system is suboptimal- in particular, high resolution scanned documents scanned in color, to the extent that portions of inbound faxes of this type have sections of text rendered nearly illegible, illegible, and/or not recognizable by modern OCR systems. It's a functional issue. The backdrop is suboptimal rendering of even native black text files- all text and elements look as though they were rendered on a dot matrix system from the mid 90s.
Product Line | RingCentral Phone |
Yes, fax quality is a problem when graphics are received. Please increase the resolution
Please improve the quality of the fax system - Ring Central Engineers! As a healthcare clinic utilizing this service - Poor-quality faxes on important referral letters and reports are not acceptable. Please make this a priority! Thank you