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Status Future consideration
Categories RingCentral Phone
Created by Keith Lebel
Created on Oct 16, 2020

Increase fax quality/resolution

The quality of certain faxes rendered in the RC system is suboptimal- in particular, high resolution scanned documents scanned in color, to the extent that portions of inbound faxes of this type have sections of text rendered nearly illegible, illegible, and/or not recognizable by modern OCR systems. It's a functional issue. The backdrop is suboptimal rendering of even native black text files- all text and elements look as though they were rendered on a dot matrix system from the mid 90s.

Product Line RingCentral Phone
  • Verlin Wenger
    Reply
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    Mar 28, 2023

    Yes, fax quality is a problem when graphics are received. Please increase the resolution

  • Dr. Joseph Gonzales
    Reply
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    Dec 13, 2022

    Please improve the quality of the fax system - Ring Central Engineers! As a healthcare clinic utilizing this service - Poor-quality faxes on important referral letters and reports are not acceptable. Please make this a priority! Thank you