Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1636 Call forwarding to the RingCentral Mobile App when direct user extension was dialed..

Call forwarding on mobile app Merged

We would like for forwarded calls to ring on the RingCentral mobile app. These calls worked fine through the "RC Phone" app but have since stopped after a forced update to the "RingCentral" mobile app.

With the way our call flow is configured, we cannot use the suggested workaround and set these calls up to come through a call queue.

  • J Ray
  • Jun 8 2021