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MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.
I would like to see MyRepChat supported by RingCentral as well. The native SMS functionality in RingCentral is not compliant for the regulatory requirements we must adhere to (archiving digital communications). It would be nice to SMS and voice chat from the same number.
Hello! Thanks for the idea! Are you asking for an integration with MyRepChat?
We'll make sure to get this over to the right team, but in the meantime, we do have an open API and encourage you to work with MyRepChat to see if they'd like to connect!