Community Ideas

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Block All Recordings By Extension Number

There should be a configuration switch available for every extension to block ALL recordings associated with that extension - Inbound/Outbound INTERNAL calls and Inbound/Outbound EXTERNAL calls.

  • Guest
  • Jun 10 2021
  • Already exists
  • Attach files
  • Guest commented
    4 Aug 12:12pm

    The problem is while my extension is set to NOT record any calls (see attached screenshot), if I call an internal extension that is set to record incoming calls a recording is made (see second screenshot). Can this issue be overcome?

  • Rylie Perrault commented
    22 Jul 06:10pm

    Hi, thanks for coming to the Ideas Portal!

    This feature currently exists, please visit this article for support: Enable or Disable Automatic Call Recording

    If this does not address your idea, please let me know!