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Status Future consideration
Categories RingCentral Phone
Created by Cassandra Champney
Created on Oct 16, 2020

The Ability to Use the Prompts Library on Extensions (not just IVRs)

If you would like to use a pre-recorded prompt from your Prompts Library on an extension's greeting, currently you have to download it from the Prompts Library and re-upload it to the extension. There should be an option to use the Prompts Library on an extension's greeting.

Product Line RingCentral Phone
3 MERGED

Access Prompt Library from Greetings too, not just IVR menu

Merged
Product suggestion: have the prompt library available to all assets of the admin portal phone system, not just the IVR menu!
Guest over 1 year ago in RingCentral Admin Portal 1 Future consideration
3 MERGED

Import a recording directly from the Prompts Library

Merged
Ability to choose a recording that is already imported in the Prompts Library when editing a custom greeting for users, call queue, etc. Make Prompts Library another option when choosing a custom recording accross Admin Portal.
Guest over 1 year ago in RingCentral Admin Portal 1 Future consideration