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Status Future consideration
Categories RingCentral Phone
Created by Guillermo Fuentes
Created on Oct 16, 2020

Add 2 minutes option to after queue call work time.

Currently, the options to set the after queue call work time for a specific queue, under "Wait Settings"/"After last call is ended, agent will be available for the next call within" does not include 2 minutes. See attached screenshot.

This is to request the addition of the option to select 2 minutes.

Thank you

Product Line RingCentral Phone