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Status Already exists
Created by Guest
Created on Jun 16, 2021

Forwarding and Group Queue for Users

Currently only automated numbers can have call queues assigned to them to forward to others. We would like our users to have the same set-up.

  • Jennifer Del Rosario
    Reply
    |
    Aug 10, 2021

    Hello there!


    You can use a Ring Group for this. Please click this link to know more https://support.ringcentral.com/article/Set-up-Ring-Group.html. Thank you!