RELATED IDEAS
Texts should go to multiple users
We have to choose a user to receive texts to the main number. I would like multiple people in the office to see the texts, as I have multiple people who handle customer requests.
| Product Line | RingCentral App |
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MERGED
Allow text messages to be received by multiple users
Merged
IE, sending updates to clients/customers. If a text is sent back to an individual extension, that message isn't followed up on while the person is out of office. If it could be directed to a queue then whoever was signed into the queue could follo...
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Future consideration
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Access of all users to the main company number's messages
Merged
I have been told that the only way to access the messages to the main company number is when a user is logged onto it. As the Customer Service Manager of our company, it will truly help if all users can have access to this especially for the custo...
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Future consideration
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MERGED
share all text among all users
Merged
we r 2 partner and one employee (Dan, john and Mary)for our 64 unit apartment building . whoever is available they respond tenant text. now if tenant ask us to waive the $50 late fees by text and Dan reply on it with saying we will waive only $15 ...
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Future consideration
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There is no reason that this shouldn't be a feature!
This needs to happen as soon as possible! It's very basic and should be an easy fix. Lets get on this team!
I am very disappointed that this is not an option. We switched from grasshopper to ringcentral but may have to go back because this is very inconvenient.
Agreed! Why is this NOT an option?! I do not work 24/7, I have other users that need to handle texts when I am not working. Why can't this be changed?!