RELATED IDEAS
Allow to continue typing while receiving an inbound call
This will allow the user to not have to touch the curser to start typing, which would create for a smoother experience for the user. At times multiple calls can come in at once and if you're in the middle of work, it completely stops you and distracts you.
Hello there!
This should work. If you are still getting an issue about it, please create a case here https://support.ringcentral.com/contact-support.html.
You can also try to uninstall the app and reinstall it. You can get the new version of the app here https://support.ringcentral.com/download.html. Thank you!