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Status Future consideration
Created by Gareth Bleasdale
Created on Jun 18, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-322 Sync RC status with Microsoft Office (Teams/Outlook).

Enable MS Teams presence to be reflected in the RC app Merged

92% of UK business have access to a MS Teams for Meetings.

The RC app presence will be much more useful, if it reflects when a user is in a MS Teams meeting, in addition to the RC on-call presence.


This could be achieved by

  • Identifying whether the Mic is in use on another app

  • Grabbing the Teams meeting status at an app level.


  • Lauren Fisher
    May 5, 2022

    If you sync RC and your Outlook Calendar, your RC status will mimic your Teams status when you are in a booked meeting