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Status Future consideration
Created by Guest
Created on Oct 19, 2020

Conference/3-way calling Automatic recording

Hi there,

We just made an internal investigation and not all of the conference call are being recorded. Why is that so? Your Facebook Support said that it isn't possible but we were able to record conference calls that we use for training.

But, when we pull up other calls for other customers, call recordings are incomplete and only saved Inbound and Outbound calls. All conference or 3-way calls are not recorded.

Product Line RingCentral App
  • The Fixer
    Jul 12, 2022

    Yes this is an incredible oversight. 3 way calls are not recorded.