Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1009 Ability to archive or store calls for up to one year.

Extend call recording retention further than current 6 months history Merged

In this day in age, a phone conversation that needs to have a recording more than 6 months history. If clients have a dispute on what was said, 6 months is not long enough to recall the conversation on what was being discussed. This could be a matter of saving us from a lawsuit and/or credit card charge backs.

  • Guest
  • Jun 21 2021