Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Permit notifications when app is focused (new RC mutes when app in focus)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of focus / not active in order to get sound notifications.

  • Louise Baker
  • Jun 23 2021
  • Implemented
  • Attach files
  • Admin
    Rylie Perrault commented
    16 Jul 04:58pm

    Great news! This feature has been implemented. To show notifications when the app is in the foreground, navigate to Setting > Notifications and sounds > and then toggle the switch highlighted below