Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Implemented
Created by Louise Baker
Created on Jun 23, 2021

Permit notifications when app is focused (new RC mutes when app in focus)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of focus / not active in order to get sound notifications.

  • Rylie Perrault
    Reply
    |
    Jul 16, 2021

    Great news! This feature has been implemented. To show notifications when the app is in the foreground, navigate to Setting > Notifications and sounds > and then toggle the switch highlighted below

2 MERGED

Notifications not sounding

Merged
When having other windows open, I am not receiving any notifications/sounds to alert me when I have a message. This makes it really difficult as this is how we communicate for work.
Hailee Meisner over 2 years ago in RingCentral Web/Desktop App 0 Implemented