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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Oct 20, 2020

Allow Blocking Outbound Calls by Number

Allow Blocking to outbound numbers for things like do not call lists. This should be able to be done by role, individual extension, and account-wide.

Product Line RingCentral Phone
  • Justin Mead
    Jan 25, 2023

    There is also an issue in which many users on an account will recieve a 'convincing' phishing SMS or MMS message containing a click-to-call hyperlink which they unfortunately click, launching an unnecessary call and possibly incurring unwanted charges to the account...in addition to being annoying to users.

  • Justin Foster - 33234
    Jan 16, 2023

    I completely agree with all the comments here. I have worked in the telecommunications field for 15+ years on Avaya and Cisco PBX systems. This should be a standard feature

  • Ben Whitehill
    Nov 18, 2022

    This feature is standard on most PBX systems, please consider adding this feature. With the amount of scammers out there now, we need a way to block calling to specific phone numbers that are provided in scam emails. Help us stop the scammers, please push this through!

  • Dan Metzger
    Apr 27, 2022

    There needs to be a way to configure/create a dial pattern that can be blocked or set to be re-routed to another destination - PBX dialing plan.

  • Luke Morehead
    Mar 7, 2022

    This would also be helpful for outbound faxes. For example, someone sent a fax to another country -- likely by fraudulent means -- and we would like to block outbound international faxes.

1 MERGED

Call barring on an individual or Company wide basis

Merged
The ability to bar certain users from calling certain numbers, also for this to be possible on a company / site level
Guest over 1 year ago in RingCentral Phone 0 Under review
2 MERGED

block an outbound call

Merged
hi! we have someone who called us and said they keep getting called by our company. we arent sure why this is happening but if we could have a feature where we can company wide block a number for outbound calls that would be awesome!
Guest over 1 year ago in RingCentral Admin Portal 0 Under review
1 MERGED

Blocked outbound phone numbers

Merged
Please make it possible for a feature where we create a list of phone numbers which are blocked so our staff cannot call them.
Sophie Russell 4 months ago in RingCentral Admin Portal 0 Under review