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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Oct 21, 2020

Authenticator app for 1st time log in

requesting to use authenticator apps when logging in to the Ringcentral for the 1st time. Aside from the security code sent via email, it would be easier if we can approve/ confirm the access via an app on mobile or computer.

Product Line RingCentral Phone
  • Zach Nieves
    Oct 19, 2021

    MFA through an app is one of the basic necessities and some cyber insurance companies won't even insure you if you do not have a safe MFA method. Email is soon to become another outdated way to authenticate.

  • Guest
    Oct 21, 2020

    This feature is not just a good idea but I think given the cyber security issues that are ramping up in today's world, it is becoming must have. Many other companies now have in place 2 factor authentication based on apps and not relying on things like emails or sms which if an Active Directory account is compromised, then so will be the Ring Central account. If this can be considered as an improvement, would be great.