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Status Already exists
Created by Guest
Created on Jun 29, 2021

Provide a configuration of two lines option for Polycom Phones.

Currently Polycom phones that are not setup for Presence monitoring propagate the user's extension on all lines. This eliminates the speed dial capability using favorites keys. Since RingCentral only uses two lines, change the Polycom config for two lines or allow the option to set it to do so.

  • Rylie Perrault
    Jul 1, 2021

    Hi! This is possible, but requires RingCentral Professional Services to be set up.

    You can find more info here


Assign one user/phone number to two Polycom phones

if it's possible to assign one user/phone number to two Polycom phones as it would be ideal for us to have a phone for the home and a phone for the office.
Guest over 2 years ago in Hardware 1 Already exists

Allow for 2 physical phones to be assigned to one number

In this new hybrid setting, we have a receptionionist who needs to log in from one of 2 locations. She prefers the physical phone. We'd like her to be able to have full phone usages of the phones from either locations, but the current system only ...
Guest over 2 years ago in RingCentral Admin Portal 0 Already exists