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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Oct 21, 2020

Background noise cancellation

It would be great for RingCentral to filter out background noise. For example, if I'm speaking while in my car via the mobile app or via ring-out to my phone, the other party should not hear the the car engine, honking, door chime, door shut, etc. If I'm walking on a treadmill, they should not hear the treadmill. They shouldn't hear kids in the other room, a dog barking, coughing, keyboard tapping etc. This should work via all channels, i.e., desktop soft phone (Mac), mobile app, ring-out. Thus I would imagine this feature will need to be implemented within your datacenter backend, particularly since ring-out doesn't use your software on the client.

Zoom, Microsoft Teams, and Google Meet both offer noise cancellation for meetings, using AI in their datacenters.

Product Line RingCentral Phone

Noise cancellation for Ringcentral windows application

Within RC meetings, you can set a level to suppress background noise. Can a similar feature be added for the phone part of the application?
Rakesh . 9 months ago in RingCentral Web/Desktop App 1 Future consideration

Noise cancellation for phone

You should add a feature to cancel any background noise. It annoys our customers to hear noises bc it interrupts our conversation over the phone.
Guest 11 months ago in RingCentral Phone 0 Future consideration

Add the option to disable automatic adjustment of microphone

Within the older version of the RC phone app, you were able to toggle off the 'Automatically adjust microphone'. This feature is missing from the newer glip application which causes issues with some headset's where it sets the sensitivity so high ...
Josh Jeffries 3 months ago in RingCentral Web/Desktop App 0 Future consideration