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Status Under review
Created by Matthew Walsh
Created on Jun 30, 2021

Download User List with All Settings/Permissions etc

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make changes to users on the Excel file and upload them to make the change.

This is something that is needed especially for audit reasons to verify extension recording settings, permissions, Title Site, User hours.

Please add an option to select additional fields so all account settings can be downloaded if needed.

  • Richard Herold
    Oct 11, 2022

    Would also be helpful to include Queue Managers to this if possible.