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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Oct 21, 2020

Add User Caller ID option: ability to select User's Name as a Caller ID

Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#

Product Line RingCentral Phone
1 MERGED

Make Caller ID NAME customizable for Users

Merged
We need the ability to customize Outbound Caller ID on an individual User basis, such as being able to display the Users Name as outbound caller ID. Currently you can only set Caller ID NAME as the Site overall caller ID NAME and that is very limi...
Bridget Whitlock 5 months ago in RingCentral Phone 0 Future consideration
2 MERGED

Improvements to "from" caller ID option

Merged
When making an outbound call from a softphone, a user has an option to select what number they want for their caller ID. We have a pretty large number of extra company numbers that we like to keep on hand, however we don't want all users to be abl...
Alexander Wade over 1 year ago in RingCentral Web/Desktop App 0 Future consideration
1 MERGED

Shows name as outbound caller id

Merged
Cx wants to have options to shows only name for the outbound caller id instead of their number
Guest over 1 year ago in RingCentral Phone 0 Future consideration