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Status Under review
Created by Guest
Created on Jul 2, 2021

Show International calling credits bundle usage on Call Logs

Having a column on Call Logs specifically for calls using up the International Calling Credits Bundle would be a big help.

We have over 300 users. 70 of which have global office numbers. It's difficult to keep track of which US extensions are making calls that incur a subtraction from the international calling credits if there is no indication on the call logs.

We found that one phone call. There was no indication on the Purchased column under Call Logs. The extension had a US number, and made an international call.

But it would be difficult to look through the call logs of over 200 US extensions just looking for international calls.